Overall a good purchase.
4/5
Overall, a good purchase. I wanted a lightweight, easily manoeuvrable cordless cleaner and this is what I got. I like the detachable unit so that it can easily be used for very small spaces and it has a much better charge capacity than several others I looked at as well as easy emptying. It also seems to have good suction power on carpet and hard flooring.
One problem, however, has been the assembly of the part that secures the extending nozzle to the shaft of the cleaner. For love nor money, I have been unable to fit this and, to date, Bosch have been remarkably unhelpful. Five days on, and nobody has responded to assist. I won’t fully detail the asinine discussion with a customer service rep, who suggested I paid £117 for a service engineer to visit! Really? I will take any offers of advice on this while I await Bosch’s tardy response.
Sara