It has never worked, I am now stuck in the middle of the manufacturer and AO who both say the other one has to sort it out. Avoid, I wish I had gone to John Lewis and got a Vax, both of which have better reputations for customer care. Frustrating ++

Fantastic. Worth every penny. I had a vax machine before from ao and wasnt very good, i presumed the stains etc were too much for a carpet cleaner. However I decided to buy this one as the reviews were good and too see if the carpets can be revived back to life and they certainly did.

Great service and a amazing producr

Great quality, easy to use and great value for money

My old Bissell carpet cleaner died after many, many years of excellent service, so I know how good this brand is. I love the separate tanks, and how easy it is to remove the nozzle and brush roller cover for cleaning. It is so much easier and more efficient to clean than my old model, and I don't have to unscrew anything in the process. It is a real blessing for someone with arthritis like me. It is a little lighter than my old machine - another plus - and manoeuvres well. There are so many improvements on my old cleaner, such as the edge sweep brushes, the lower profile ,the cleanshot - and the nozzle clean out tool is excellent for pet owners. There were so many bits of my old model that were so difficult to clean properly, but this one is a breeze. It's cleaning efficiency is everything I expected from a Bissell machine. There is no way you are getting this back!

Great product cleans well

Very loud! But worth it! Have never owned a carpet cleaner before but I know what they can do as my Dad has one. This one is very easy to use, and does a great clean, even on the Express option. You will be emptying/filling the containers frequently with the Deep clean option, but it really works, and the carpets dried quicker than we expected.

Excellent. Exactly as described. Quick to assemble. Easy to use and does the job really well.