The first impression of the product was very good. It arrived without any signs of damage evident on the packaging.
While I was installing the product I noticed that the right-hand bottom corner had sustained some damage while inside the packaging evident by a small bend in the front panel and cracked enamel. As I had already discarded the old, but still functioning, oven I decided to keep it and proceed with the installation. Approximately 10 days after the installation the glass on the inside of the upper over door shattered into thousands of pieces. It has to be assumed that the glass was weakened by the drop that had caused the other damage. Hotpoint sent out a Technician and the glass door was replaced within 3 days. Nevertheless, it's a disappointing start with a brand new product.
I hope the problems are all behind us now.