Poor product and badly installed
1/5
Very unhappy with this product and the service from AO. First the installers didn’t actually plumb it into the mains water meaning that it doesn’t work to it’s best capacity. I wasn’t asked if I wanted this, it was next ti a washing machine so definitely possible and the first I knew ir wasn’t was when the water tank filled up and needed emptying. Second, the dryer rarely dries the load in one go - often turning off after 10 to 15 mins. I’ve called Samsung customer service (which is horrific) but for the price i expect something that doesn’t need constant fiddling with just to have a fighting chance that it works
Tom