Very pleased with the Hisense WFQA1014EVJM. It was kindly brought into our kitchen by the delivery drivers, who were first class. They advised that we should remove 4 transit bolts, located on the rear of the machine, which we did before fitting. The machine was easy to plumb in as we had existing plumbing and plug socket nearby. It's very quiet, has a varied program of wash cycles, and a handy 15 minutes quick rinse and spin. We're a busy family, and so far, it's coped well with everything we've thrown at it. It's even coped adequately with a heavy military sleeping bag, and had no problems washing & spinning it. Overall, great washing machine, competitive price and great service from AO.